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Caption packs

Process walkthrough captions for customer-facing business steps

Explain a whole customer journey in six ordered posts: a custom order, a print proof, a workshop visit or a product choice. Choose the sequence that matches your business, add its actual steps and links, and keep the captions in order.

For: Small-business teams showing a documented customer process as a sequence of posts or frames. Use it to: Explain an actual process in order so customers can see what happens at each step and what action comes next.

A maker and customer review four ordered stages from a brief and sketch to an approved proof and packaged item.

Replace square-bracketed fields with your own details before posting.

Copy-ready ideas

Captions to use or adapt

  • Custom brief to delivery

    1/6 — Begin a custom [ceramic/item] order with [brief form]: describe the size, use and finish you want to discuss. [Link]

  • Custom brief to delivery

    2/6 — We review the brief and confirm [actual scope, options and next step] through [project route].

  • Custom brief to delivery

    3/6 — The first [sketch/sample/proof] shows [specific detail from the brief]. Find your preview at [private route].

  • Custom brief to delivery

    4/6 — Check [actual detail] in that preview and send any changes through [revision route].

  • Custom brief to delivery

    5/6 — Once the agreed version is approved, [actual production stage] begins. Current process: [link].

  • Custom brief to delivery

    6/6 — The completed [item] is ready for [actual collection/delivery method]. Your handoff details are at [route].

  • Proof and approval

    1/6 — For [print item], upload the artwork using [actual upload route] and the current setup sheet: [link].

  • Proof and approval

    2/6 — Our team checks [actual size/file/setup criteria] and sends the proof through [review route].

  • Proof and approval

    3/6 — Review [actual wording, crop or layout areas] in [proof version]. The comparison guide is here: [link].

  • Proof and approval

    4/6 — Request a correction by naming [page/area/version] through [actual revision channel].

  • Proof and approval

    5/6 — Confirm the exact proof version you approve at [approval route]; the team records that version for the next stage.

  • Proof and approval

    6/6 — The approved proof moves to [actual production step]. Collection or delivery follows [current process link].

  • Class preparation

    1/6 — Choose [actual class/session] from the current schedule: [link].

  • Class preparation

    2/6 — Review the posted [prerequisite or level] before registering: [link].

  • Class preparation

    3/6 — Bring the materials listed for this session: [verified list].

  • Class preparation

    4/6 — Check in at [confirmed location/process] using [current instruction].

  • Class preparation

    5/6 — Follow the instructor’s posted sequence for [activity]; ask about adjustments privately.

  • Class preparation

    6/6 — Find the next class or follow-up resource here: [verified link].

  • Product selection and support

    1/6 — Start with [product category] and the use you have in mind: [link].

  • Product selection and support

    2/6 — Compare the listed [size/material/variant] details on the exact item page.

  • Product selection and support

    3/6 — Check [current guide section] for care, fit or compatibility information: [link].

  • Product selection and support

    4/6 — Select the version shown in your cart before submitting the order.

  • Product selection and support

    5/6 — Use [business’s actual order-status route] to check the next confirmed step.

  • Product selection and support

    6/6 — For a product question, share the item and version through [private support route]: [link].

The collection

Pick a moment, then make it yours

A quick note

Make it fit your situation

Verify every sequence against the current business process and replace all bracketed steps and links. Do not imply that every business follows these examples.

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