Caption packs
Shipping delay update captions
Tell affected customers what is delayed and what they can do next. Choose a caption for a preparation backlog, a confirmed carrier delay, a tracking gap or a resolved issue, and use the status your fulfillment team has checked. Keep individual order details in private support.
For: Online sellers communicating a verified delay to affected customers without exposing order details. · Use it to: Find shipping-delay captions that explain the affected order group, current stage and next support or update step.